Get in Touch

We're a Dallas, Texas company — real people, real phone, real availability. Call us anytime, or if you're in the DFW area, come meet us in person.

Based in Dallas, Texas

We're a local DFW company — not a faceless software vendor. If you're nearby, let's meet in person and walk through the platform together.

Call Us Anytime

A real person answers at 214-991-9560. No bots, no ticket queues — just a direct conversation with someone who knows the product.

In-Person Demo Available

DFW-based security companies can schedule a hands-on in-person demo at a time that works for you. See the full platform live before committing to anything.

Schedule Your Demo

Tell us about your security company and we'll schedule a personalized demo within 24 hours.

Contact Information

Phone

214-991-9560

Mon–Fri 9AM–6PM CST · Call anytime

Email

support@Secureburg.com

We'll respond within 24 hours

Location

2435 North Central Expressway, 12th Floor
Richardson, TX 75080

In-person demos available for DFW companies

Support Hours

Monday - Friday9:00 AM - 6:00 PM CST
Saturday10:00 AM - 4:00 PM CST
SundayClosed
Emergency Support24/7 for Enterprise customers

Frequently Asked Questions

Find quick answers to common questions before reaching out

How quickly can we get started?

Trial access is enabled after company onboarding and approval. Our onboarding team will help you import your data and train your staff within 1-2 weeks.

Do you provide data migration assistance?

Yes! Our team will help migrate your existing data from spreadsheets, databases, or other security management systems at no additional cost.

Is training included with our subscription?

All plans include access to Secureburg Academy, which connects your guards with Texas DPS-licensed training providers — or lets your own DPS-licensed instructors host courses directly on the platform. Our onboarding team also provides platform training materials and live sessions to get your staff up and running quickly.

How is pricing set for courses on Secureburg Academy?

Training providers set their own prices for the courses they host on Secureburg Academy, including offering courses for free or at a discount using promotions and coupons.

Can we import our existing guard data?

Yes. During onboarding we help you migrate your existing guard profiles, certifications, and site data into Secureburg so you are not starting from scratch.

What if we need something specific to our operation?

Reach out and tell us what you need. As a growing platform we take feedback seriously and work directly with our customers to prioritize the right features.

Do you offer phone support?

Growth and Professional customers receive priority phone support during business hours. Professional customers get a dedicated support contact assigned to their account and the fastest response times of any plan.

Ready to Transform Your Operations?

Schedule your personalized demo today and discover how Secureburg can revolutionize your security management.