Core Platform Features

The tools your managers and guards use every day

Guard Profile Management

Maintain complete personnel records for every guard in your company. Profiles store employment details, contact information, site assignments, job titles, and role-based access — all searchable and exportable.

Full personal and employment information
Job title and post assignments per site
Employment and termination date tracking
Profile photo management
Role-based access (Admin, Site Admin, Client, Guard)
Multi-site support

Certification & Compliance Tracking

Every guard's licenses and certifications are tracked in one place. Automated expiration alerts prevent lapses in compliance before they become a liability. Supports Level II, III, and IV security certifications. For armed officers, score range qualifications on a five-stage, 250-point sheet with your own pass thresholds, and keep every attempt on record.

Automated renewal reminders by email
Digital certificate storage and download
Level II, III, IV license tracking
Firearms qualification records and range scoring
Compliance status reporting per guard or site
Full audit trail for inspections

Learn more about security guard compliance software →
See firearms qualification tracking →

Secureburg Document Compliance Report listing each guard with color-coded status badges for missing, pending review, expiring, and compliant, with one guard expanded to show the status of each required document

Schedule & Shift Management

Managers create and manage all schedules from the web dashboard. Every scheduled shift generates a WhatsApp-ready message so guards are notified instantly through the app they already use. On mobile, guards can view their own shifts, check in and out with GPS verification, and see their team's schedule.

Web dashboard for full schedule management
WhatsApp-ready shift notification for every scheduled shift
Recurring and one-off shift creation
Shift templates with drag-and-drop scheduling
Open shift posting for guards to request
Post and job title assignment per shift
Mobile: guards view their own shifts and team schedule
Mobile: GPS-verified check-in and check-out per shift
Guard shift cancellation workflow
Timecard tracking and payroll period configuration
Attendance reporting — assigned, completed, in-progress, and missed shifts

Learn more about security guard scheduling software →

Patrol Session Tracking

Guards check in at real checkpoints using BLE beacons, NFC tags, or QR codes, and Secureburg verifies they were actually there — no more relying on paper logs or radio check-ins to know a patrol happened.

BLE, NFC, and QR checkpoint verification, configurable per site
Configurable patrol intervals with overdue checkpoints flagged automatically
Adjustable proximity sensitivity and duplicate check-in prevention
Offline support — check-ins sync automatically once back online

See how checkpoint verification works →

Secureburg guard patrol session showing a live elapsed timer, detections count, and a checkpoint list with each checkpoint's last check-in time

Document Management

Store, organize, and control access to every personnel document in one encrypted repository. From licenses to contracts to insurance certificates — everything is tracked, versioned, and accessible to the right people.

Secure, encrypted document storage
Your own categories and document types, with expiry date and license number requirements
Expiration date tracking with alerts
Admin approval workflow (Pending → Approved / Rejected)
Password-protected PDF access
Document timeline and admin notes
Employee upload and comment capability
Search by name and filter by type, status, site, or date range
Required documents by job title, tracked in the compliance report

See how document compliance tracking works →

Secureburg My Documents page showing a guard's documents as cards with pending and approved status, expiry dates, and license numbers, with filters by category, document type, and status

Secureburg Mobile — For Guards in the Field

Native iOS and Android app purpose-built for security guard field operations

Download on the App Store Get it on Google Play

GPS Geofenced Check-In

Guards can only clock in when their device is physically within the site's configured GPS boundary. Managers see a live view of who is checked in at each location right now.

Patrol Sessions

Guards run scheduled patrol rounds from the app, checking in at each stop with a BLE beacon, NFC tag, or QR code, while managers track completed, in-progress, and missed sessions live from the dashboard.

BOLO Alerts

Issue Be On The Lookout notices instantly. Guards receive a push notification with the BOLO description, photos, vehicle details, and priority level. Admins approve BOLOs before they go live.

Incident Reports

Guards file structured, professional incident reports directly from the app. Attach photos, vehicle info, and violator details on the spot.

Shifts & Team Schedule

Guards view their assigned shifts, browse open shifts to pick up, and see their team's schedule — all from the mobile app. WhatsApp-ready notifications keep guards informed the moment a shift is scheduled.

Push Notifications

Real-time push alerts for new BOLOs, shift updates, and company announcements sent directly to guards' devices via Firebase Cloud Messaging.

Active Users Dashboard

Managers and site admins see a live list of who is currently checked in, which site they're at, when they checked in, and how long they've been on duty.

Secureburg Client App — Visibility Into Every Shift

Your clients get their own app to see the coverage you provide — no phone calls needed to ask what's happening on site.

Download on the App Store

See Coverage Across Every Site, At a Glance or In Full

Clients open the app to a 30-day dashboard summary, then drill into a full report whenever they need more detail — no phone calls needed to ask what's happening on site.

Dashboard summary of schedule, attendance, patrol sessions, BOLOs, and incidents for the last 30 days
Full attendance, patrol session, BOLO, and incident reports whenever more detail is needed
Schedules for every guard on their account, not just one site

Secureburg client app dashboard showing shift schedule, attendance with assigned, completed, and missed shifts, patrol session completion, active BOLOs, and incidents by type

Secureburg Academy — Training Hosted On the Platform

Secureburg Academy supports Texas DPS-licensed training providers and instructors hosting security certification courses directly on the platform. No third-party training site required.

Not sure which license level your officers need? See our Level II vs. III vs. IV guide →

DPS-Licensed Certification Training

Level II, III, and IV security officer recertification, provided by Texas DPS-licensed training providers — or hosted yourself if your company has a DPS-licensed instructor — all through Secureburg Academy included with your plan.

Auto-Generated Certificates

Completion certificates are automatically generated with instructor credentials and DPS school approval number. Guards can download their certificate immediately after passing.

Quizzes & Assessments

Each lesson includes a configurable quiz with a set passing score and unlimited retakes. Scores and attempt history are tracked per guard and visible to managers.

Host Your Own Courses

Have a DPS-licensed instructor on staff? Build and schedule certification courses directly on Secureburg Academy — no separate training platform needed. Run a course as a self-paced online classroom, an in-person session, or both, and open or close registration per session as seats fill.

Course builder with lessons, content, and quizzes in one place
Multiple scheduled sessions per course, online or in-person
Seat limits and per-session registration tracking
Your own course pricing, including free courses or coupon discounts
Publish courses privately for your own guards or list them on the public catalog

Secureburg Academy Course Builder showing a scheduled session for a Level III recertification course with start and end dates, online session type, seat count, and registration status

Guards Browse, Enroll, and Track Progress

Guards find courses through the public catalog or a direct link from their own company, see pricing and what's included up front, and complete the written portion online at their own pace. Managers see exactly where every guard stands — completed lessons, quiz scores, certifications earned, and upcoming renewal dates — all from the dashboard.

Public course catalog with pricing, duration, and provider details
Self-paced online classroom — no commute, no fixed schedule
Lifetime access and certificate badges shown per course
Per-guard training progress visible to managers

Secureburg Academy public course catalog card for a Level III Recertification Online Classroom Module, showing price, provider, self-paced and certificate badges, and course length

Features by Category

Everything organized by what your team needs to manage

Personnel Management

Compliance & Licensing

Field Operations

GPS geofenced check-in / check-out
Live active users dashboard
Shift scheduling and open shifts
WhatsApp-ready shift notifications
Mobile team schedule view
Timecard tracking
Patrol session tracking (completed, in-progress, missed)
BOLO alert creation and distribution
Incident reporting
Violation and incident management
Site contact and boundary management

Reporting & Training

Performance and compliance reports
Scheduling and attendance reports
Training completion tracking
DPS-licensed course catalog, hostable by your own instructors
Quiz and assessment management
Payroll period configuration

Security Guard Management Features